AmiGO Manual: Troubleshooting

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Common Problems

IEAs

One common source of trouble is that the public AmiGO installation does not use a database that has IEAs loaded. If you are unable to find what you are looking for, you might want to check.

Browser Compatability

In general, AmiGO is vigorously tested against a wide range of operating systems and browsers on several different platforms (see the overview). However, the graphical viewer for the Reference Genome project has a mode the utilizes SVG, which is not widely available in Internet Explorer for Windows operating systems. In this case, we suggest that the user tries using the PNG version.

Still having trouble?

Please feel free to contact the Go helpdesk. They may be able to handle your query, and if not, they will forward it on to the developers of AmiGO.