Gohelp

Starting March 1, 2017

GO JIRA system has been retired. All GO help queries are now routed to the Github GO Helpdesk tracker

Summary of duties of a GO helper

- Triage queries. Assign queries to others or to yourself. Resolve queries assigned to you if any.

- Check the FAQ. Answers might already be there.

- If needed, improve FAQ documentation on website, or assign task to others (contact Seth or Moni if you need help with the website).

- Post on the website: interesting papers that use GO, significant updates to annotation files and to ontology structure/content, etc.

Help with queries

• There is a gohelp people list of the best people to assign the different queries to.

• For problems with GO term enrichment, also forward the email to go-software@lists.stanford.edu to reach programmers who are not on go-help.

• The archive from the old mailman system is still available for searching: [1].

• The EBI gohelp JIRA set up is also still available for searching: [2]